Get Knowledge Coop+
  • Get this course included with 100+ other mortgage masterclasses, Federal and State CE, Access to Cooper AI Beta for blazing-fast FHA and VA guideline searches + a whole lot more.
  • $360/yr - NMLS Banking Fees Covered
Consumer Complaints: Strategies and Tactics

Consumer Complaints: Strategies and Tactics

$50.00
Ken and Annie take us through consumer complaints, and how not to handle them. Flavored with personal stories, and social media best practices this course is a must-see for anyone who has direct contact with a customer-ever. This course also covers ways to make sure that you are prepared for the CFPB if they come knocking. In the words of Ken and Annie, "Log-it"!